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Scheduling controls when and how cards appear on your Fan Engagement Platform. Every card you create has scheduling options that determine its visibility — either based on a fixed date and time, or tied to your organization’s events. There are two layers to scheduling: Primary Card Scheduling and Event-Specific Card Scheduling.

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Primary Card Scheduling

Primary cards are cards that are not tied to any specific event. When creating or editing a primary card, navigate to the Schedule tab within the card editor. Here you will find a How to Show Card dropdown with three options: Always The card will always be visible on your platform regardless of any events. Specific Date & Time The card will only appear between a defined start and end date and time. You will be prompted to enter:
  • Start date & time
  • End date & time
All dates and times are based on the timezone set in your Organization Profile.
Event Based The card’s visibility is tied to your organization’s event schedule. Two dropdowns will appear: During: Controls which events trigger the card’s visibility. Four options are available: When: Controls the timing of the card’s appearance relative to the event. Available for All Events, Home Games, and Away Games.
The Outside of Events option does not have a When dropdown; the card simply appears whenever no events are scheduled, based on event start and end times.

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Event-Specific Card Scheduling

Event-specific cards are cards tied to a particular event. To create or manage event-specific cards, you must first select an event from the Select Event dropdown at the top of the Platform Editor. Selecting an Event When no event is selected, a blue banner at the top of the Platform Editor indicates you are editing your primary cards. Once you select an event from the dropdown, the banner turns orange and reads: “Changes only affect the selected event.” All events your organization has ever scheduled (past and future) are available in this dropdown. Exiting the Event Editor When you are done making event-specific edits, click Exit Event Editor in the top right of the orange banner to return to your primary card view.
Don’t forget to exit the Event Editor when you’re done. Any primary card edits made while an event is selected will override that card’s normal behavior for the selected event only, reverting back to normal once the event is over.
Scheduling Options for Event-Specific Cards When creating a card within the Event Editor, only two scheduling options are available: